Privacy Policy

Last updated: March 30, 2026

Photos to WebP ("the App") is developed and operated by Lotus CW ("we", "us", or "our"). This Privacy Policy explains how we collect, use, and share information when you use the App through the Shopify platform.

1. Information We Collect

• Shop information – your Shopify store URL, shop name, and access token required to authenticate the app.
• Product data – product IDs and titles accessed only when you choose to use the optional product-linking feature.
• Uploaded images – image files you upload are processed temporarily for WebP conversion and then uploaded to your Shopify Files library. We do not permanently store your images on our servers.
• Usage data – basic app interaction logs for debugging and performance monitoring.

We do not collect personal information from your customers.

2. How We Use Your Information

We use the information collected solely to:

• Authenticate your Shopify store and maintain your app session.
• Process and convert uploaded images to WebP format.
• Upload converted images to your Shopify Files library on your behalf.
• Associate uploaded files with a selected product if you enable that optional feature.
• Improve app performance and resolve technical issues.

3. Data Storage and Retention

Your shop authentication data is stored securely in our database hosted on Hostinger. Uploaded images are processed in memory and are not permanently retained after upload to Shopify Files. You may request deletion of your shop data at any time by uninstalling the app or contacting us directly.

4. Shopify Platform

This app is built on the Shopify platform. Shopify may independently collect and process data in accordance with their own Privacy Policy available at Shopify's Privacy Policy.

5. Compliance Webhooks

In accordance with Shopify's requirements, the App responds to the following mandatory compliance webhooks:

• customers/data_request – to provide customer data upon request.
• customers/redact – to delete customer data upon request.
• shop/redact – to delete all shop data upon store uninstall.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: lvmh2015@gmail.com
• Website: https://app.lotuscw.net